best live chat

Quality Approach

Quality is in our DNA

At Eclipse our corporate ethos is to deliver intelligent solutions with old-fashioned service. To be able to deliver on this promise, we’ve centered our business on the concept of quality: of our people, our processes and our software solutions.

At Eclipse, quality is in every part of the business. We continue to invest heavily in people, processes and tools to maintain strict quality standards. The longevity and loyalty of Eclipse’s customers demonstrates success of this approach and reinforces the vital nature of quality to the business.

Our people

At Eclipse, our people come first because they create the value for our customers. We create an inclusive culture where teams have the right tools, the right support, and the right environment to deliver outstanding results.

Our commitment to quality is reflected in the hiring process. This lets us find the best people who really stand out.

Download our Fact Sheet

The Best Team for Your IT Project Implementation

button-cta-best-team-it-implementation-fs

 

Our process

Eclipse’s approach to quality extends beyond the quality management systems that customers expect. It includes our approach to processes so that quality is built into every aspect of the project: documentation; methodologies; and commitment. And it is delivering results.

Quality becomes apparent at every stage of the project, from planning and implementation to testing and handover.

Download our FREE White Paper

Implementation success through project management

button-cta-implemention-success-project-management-wp

Our software solutions

Even the best people, supported by the most stringent processes, can only deliver a strong result if the software solution is right for the organization and developed using a Software Quality Assurance (SQA) framework.

Eclipse’s framework uses the internationally-recognized ISO9001 standard across all of our consulting documentation and project methodologies. Using this framework means we avoid mistakes and double-handling at all stages of the project lifecycle.

The result: a technology solution that is fit-for-purpose, delivered on time and within budget, and that solves the customers’ business challenges.

Download our White Paper

How a quality approach makes the difference in technology implementation

button-cta-software-quality-assurance-uxc-eclipse-fs

Eclipse Quality Policy

Eclipse is dedicated to delivering its customers’ business objectives by providing “Intelligent Solutions Old-fashioned Service”.

To that end, Eclipse has established a Quality Management System (QMS) based on ISO9001:2015 to govern how its employees perform customer-facing tasks.

Eclipse Quality Objectives are:

  • The realisation of our customer’s business objectives
  • The quality of the deliverables to our customers
  • Delivering projects on time and on budget
  • Maximising customer satisfaction

 

ISO9001 Quality Management Logo